OMIS 351

Information Systems in Organizations

Northern Illinois University – Spring 2024

 

 

Professor:  Chuck Downing

 

 

Office:   Barsema 328 O

 

Office Hours:   Best way to reach me is via e-mail.

 

In our 100% online format, Dr. Downing will aggressively monitor email questions from students M-F, and promises a 48 hour or less response.  Dr. Downing will also arrange Teams/Facetime/phone call interactions as necessary.

 

Dr. Downing will also be available for IMMEDIATE RESPONSE and/or live on Blackboard Collaborate or Microsoft Teams (by email request):  Monday 7:30-9:30 a.m., or by appointment.

 

 

Phone:              753-6381

E-Mail:  cdowning@niu.edu

 

 

Web Page:  ChuckDowning.com (can also connect through BlackBoard)

 

 

Course Premise:

As technical advances in Information Technology (IT) proceed at a rapid pace, business managers are continually challenged to plot the most appropriate course for IT usage.  Whereas past Information Technology was primarily used for automating mundane tasks, current applications are expected to serve the broader business goals of the organization as well.

 

Your success as a business manager will be strongly affected by your ability to make informed and intelligent decisions regarding your organization's IT direction and usage.  You will undoubtedly be called upon to participate in acquisition and design decisions, monitoring and evaluation activities, and resource allocation for existing and proposed systems.

 

This course will revisit the basic components and concepts of Information Technology from a managerial end user perspective, so that a dialogue can be conducted in which past (and proposed future) IT management techniques can be examined.  Actual examples/cases of IT successes and failures in the business world will be analyzed, emphasizing those techniques that have:

           

          improved the organization's competitive position

          supported the organization's strategic initiative

          assisted management's decision-making, and/or

          played a key role in the process or structural reengineering of the organization.

 

Generalizations from these cases applicable to other organizations and circumstances will be discussed.  Finally, there will be hands on experience in Web site creation, SAP, and Microsoft Office products, with emphasis on Access and Excel, further illustrating the concepts above.

 

Course Objectives:

·       Understand the role of data, information, and information systems within organizations.

·       Use strategic frameworks to analyze the role of information systems inside and outside of organizations.

·       Understand hardware, software, telecommunications, data management and security concepts.

·       Understand the role of CRM, ERP, SCM, Electronic Commerce and other collaborative partnerships.

·       Understand IT-enabled Process Improvement.

·       Understand systems creation, obtainment, and modification options including development, project management, and outsourcing.

·       Create and use Web pages.

·       Create and use relational databases for business intelligence.

·       Understand, create and use spreadsheet-based decision making tools.

·       Understand SAP and its role in global business information.

·       Understand and use SAP to manage the sales fulfillment process and create a document delivery flow.

 

 

COURSE STRUCTURE:

This is a 100% online course.  Check the online Course Schedule often to check what is due that week.

 

STUDENT-FACULTY INTERACTION:  Specific questions for the instructor should be sent to the instructor’s NIU email (not through the Blackboard course messages tools).  You can expect an instructor response within 2 business days, generally sooner, with business days being Monday through Friday 9:00 a.m. – 5:00 p.m. CT.

 

 

TECHNOLOGY:

You are expected to be able to connect to the Internet, YouTube, and the Blackboard learning management system.  Given the proliferation of connected devices, no extensions will be given due to technology failures.  You are expected to be able to find a new device/connection should your current device/connection fail.  If you need suggestions on where and how to connect, please contact the course instructor.

 

If you experience technical issues with components of the course, the following two steps are to be followed:

1)    Email ServiceDesk@niu.edu (or call 815-753-8100) with a detailed explanation of the issue, the course component it occurred in, and what attempts have been made to rectify the issue.

2)    Notify the instructor of the same details.

 

 

 

Textbooks & Materials:

Gallaugher.  Information Systems: A Manager’s Guide To Harnessing Technology, v 9.1.

ISBN:   978-1-4533-4169-8

Available online through our course web site.

 

 

GRADING:

The percentage breakdown of your final grade is as follows:

 

            15%     Class Participation

            15%     Virtual Case Assignments

            35%     Seven Quizzes (one drop permitted)

            35%     Final Exam

 

Grades are assigned as follows:

Above 93.5%:  A

Above 89.5%:  A-

Above 86.5%:  B+

Above 83.5%:  B

Above 79.5%:  B-

Above 76.5%:  C+

Above 69.5%:  C

Above 59.5%:  D

59.5% or lower:  F

 

All of your grades will be posted online throughout the semester.  It is your responsibility to check these for accuracy.  Disputes concerning this data will only be considered which are one deep… meaning, for example, if you have a compelling argument that something was incorrectly scored with a quiz, we will listen to that and resolve the issue.  HOWEVER, if you notify us that something was incorrectly scored with the previous TWO (or more) quizzes, we will not consider anything further in the past than the most recent quiz.  SO, check your grade data often.

 

 

CLASS PARTICIPATION:

Participation will primarily be measured using performance on Participation Quizzes which are given once per unit.  Participation Quizzes will be open for the entire two weeks of the unit, and can be taken as many times as a student wants (we will automatically take your highest score).  Students can also affect their Participation Grade using Discussion Board posts, Discussion Board responses, and helping other students.  Your classmates need to login to the Student Help System to give you points when you help them with course material.  Each time someone helps you, you should login to the Help System (bottom left of class web page), and give that person 1 (change from 1/2 on the dropdown) point.  Participation Grades increase based on Helper Points received as an extra Participation Quiz divided by 10 (so if you receive 10 points you have a 100% extra Participation Quiz factored into your grade).  Note:  If you do not help classmates and have low Helper Points, that will be used as your drop.  You should help your classmates!!  Any student who receives 10 or more points from classmates for helping during the semester becomes a Gold Helper and can request a letter of recommendation from Dr. Downing for whatever that student needs, even after class is over. Each student gets to drop the lowest Participation Quiz score (percentage-wise), and there are no make-ups.  For Final Grade purposes, Participation caps at 100 (so if you have 110% Participation, which is possible with Helper Points, your Final Grade would be calculated using 100% for Participation).  Participation points can only be received up to 5:00 p.m. of Friday of the last week (week before the Final Exam) of class.

 

 

 

VIRTUAL CASE ASSIGNMENTS:

There are seven Virtual Case (VC) assignments which are to be completed throughout the semester.  The due dates are shown in the schedule, and the instructions for each assignment can be found on the course Web page.  Often, you will have questions on these assignments.  If you have read the text, read the online links and watched the videos, and tried to work through your issues, we are happy to answer your questions.  HOWEVER, questions whose answers are readily available in the course materials will cost you 10 points each off of your VC assignment.

 

QUIZZES:

There are seven quizzes throughout the semester, based primarily on the text readings, and also on any assigned outside readings, and unit videos.  Quizzes will be available on Blackboard, and can be taken any time during the week they are listed.  However, you will only have 30 minutes to complete the 25 question quiz.  Quizzes are closed note and closed book, with no classmate collaboration allowed.  Cheating on a unit quiz will result in a 0 for the first offense and class failure for the second offense.  A zero will be given on any quiz missed and there will be no makeup's.  The lowest quiz grade will be dropped for each student.  However, the "quiz drop provision" is intended to assist those students who experience circumstances beyond their control and must miss a quiz.  While quizzes on which a student performs poorly may also be dropped, it is not recommended that a student plan on using the drop provision for that purpose.  In order to maintain grading consistency, special treatment cannot and will not be given, under any circumstances.  All students are allowed to drop exactly one quiz.  Save your drop to make things easier on all of us!

 

FINAL EXAMINATION:

The final examination will be a cumulative exam designed to be very similar to the quizzes.  Think of it as a very long quiz.

 

STUDENTS WITH DISABILITIES

If you need an accommodation for this class, please contact the Disability Resource Center as soon as possible. The DRC coordinates accommodations for students with disabilities. It is located in the Campus Life Building, Suite 180, and can be reached at 815-753-1303 or drc@niu.edu.

 

Also, please contact me privately as soon as possible so we can discuss your accommodations. Please note that you will not be required to disclose your disability, only your accommodations. The sooner you let me know your needs, the sooner I can assist you in achieving your learning goals in this course.

 

EQUITY STATEMENT

Northern Illinois University strives to improve outcomes for all students by identifying and removing barriers that disproportionately hinder the academic achievement and student experience of historically and currently underserved populations.